Frequently Asked Questions

What services do you offer?

We provide waste removal and clearance services across the Lothians and Borders. This includes:

  • Full and partial house clearances

  • Garden waste removal

  • Rubble and heavy waste uplifts

  • Trade and commercial waste

  • Rip-outs and light demolition

  • Bin bag collections

  • Single item uplifts

  • Free scrap metal collections

All work is carried out by trained, uniformed staff and disposed of through licensed facilities.

How do I book a collection?

You can book online through our [booking page], where you’ll select a service, choose a time, and fill in a short form. You can also upload photos of the waste for a faster quote.

Prefer to message? Feel free to contact us directly via Facebook or WhatsApp.

Do I need to prepare the waste before you arrive?

No. You don’t need to bag or move anything — our team handles all the lifting, loading, and sorting. Just make sure we have safe and clear access.

How do you price your services?

We quote based on the type of waste, volume, and ease of access.

You’ll receive a fixed price before we start — no hidden fees or added costs.

What areas do you cover?

We cover the Lothians and Scottish Borders, including:

Edinburgh, Midlothian, East Lothian, West Lothian, Galashiels, Hawick, Peebles, and surrounding areas.

If you’re just outside that area, get in touch and we’ll see what we can do.

What payment methods do you accept?

We accept:

  • All major debit and credit cards

  • Bank transfer

  • Cash on collection

You’ll receive a receipt for all payments.

Are you licensed and insured?

Yes. We’re fully insured and registered with SEPA (Scottish Environment Protection Agency) for legal waste collection and disposal.

Do you recycle the waste?

Yes. We sort and separate waste wherever possible and dispose of all material through licensed recycling and waste transfer facilities.

Can I get a quote before booking?

Absolutely. You can send us photos through our booking form or by messaging us directly. We’ll assess the job and provide a quote before confirming your uplift.

Do you offer same-day collections?

Where possible, yes. Same-day and next-day collections are often available, depending on location and availability. Book early to guarantee your preferred time slot.

Do you offer regular or contract services for landlords or businesses?

Yes. We work with landlords, letting agents, builders, and local businesses for ongoing or repeat collections. Get in touch for a tailored quote.